"If I were to describe my overall experience at Mission Motorsports, it would be OUTSTANDING! From Kyle, in the parts department, to Michael, in service, and then there is William, the tech. My wife and I drove our 2012 Victory Cross Country, down from Tracy, CA to Irvine, to pick up a passenger backrest. We were unable to find one in Northern Cal and needed one A.S.A.P. Kyle, was great in making sure that he had one actually in stock and then he placed it on hold until we arrived. Being that we road our motorcycle, we did not take into account that there might be some minor installation of this "lock and ride" backrest. Well, this is when we meet Michael, in the service department. Of course the service department is fully booked, but being we are out-of-towners, Michael was willing to see what he could do for us. Step in William, the tech. Amazing guy! He has such a wealth of information on the Victory bikes, it is amazing. Not only did he install the backrest for us but, he also taught me a few easy maintenance things to watch out for and do on my bike. While we waited Michael, was extremely kind, offering us bottle waters while telling us about the great areas to ride our motorcycle. He even provided us with a map to make our drive back home more enjoyable. Again my wife and I cannot say enough about the OUTSTANDING customer service we received! We could not help but notice that every customer that came in got treated with respect and the employees were truly engaged with what the customers were communicating with them about. We were so impressed with the way we were treated that when we need to have our bike serviced... we are going to plan it so, we ride out bike down to Mission Motorsport to have it done there. To Kyle, Michael and William, thank you so much. It was truly a pleasure to meet the three of you. You guys made our ride home more enjoyable!"
Michael Klepper - Tracy, CA